At age138, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard your data.
Last Updated: January 28, 2026
Effective Date: January 28, 2026
This Privacy Policy describes how age138 (the "Company", "Platform", "we", "us", or "our") collects, uses, discloses, and protects the personal information of users (the "User", "Player", "you", or "your") who access or use our online betting platform, website, mobile applications, and related services (collectively, the "Services").
age138 operates an international online sportsbook and casino platform serving Indonesian players and users in other jurisdictions. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws and industry best practices.
By creating an account on age138, accessing the Platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must immediately cease using our Services and contact us to close your account.
age138 collects various types of personal information to provide, maintain, and improve our Services, comply with legal obligations, and prevent fraud. The information we collect falls into the following categories:
When you register an account on age138, we collect the following personal information:
When you access or use age138 Services, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources, including:
age138 uses the personal information we collect for the following purposes:
You may opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in promotional emails.
age138 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted partners and service providers in the following circumstances:
We share personal information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your data and may only use it for the purposes we specify. They are prohibited from selling or using your information for their own purposes.
We may disclose your personal information to government authorities, law enforcement agencies, regulators, or courts when required by law or when we believe disclosure is necessary to:
In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving age138, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that the new entity continues to protect your data in accordance with this Privacy Policy.
We may share your information with third parties when you explicitly consent to such sharing. For example, if you choose to participate in a third-party promotion or survey, we will share the necessary information with that third party only with your permission.
age138 takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we implement robust security measures, you are also responsible for protecting your account. Please follow these best practices:
age138 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
While your account is active, we retain all account information, transaction history, and betting records to provide ongoing service and comply with regulatory requirements.
When you close your account, we retain certain information for the following periods:
After the retention periods expire, we securely delete or anonymize your personal information so that it can no longer be associated with you. However, we may retain aggregated, anonymized data for statistical and analytical purposes indefinitely.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or update of that information.
You may request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or when you withdraw consent. However, we may be legally required to retain certain information to comply with regulatory obligations.
You may request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a portable format and transmit it to another service provider (where technically feasible).
You may object to processing of your personal information for direct marketing purposes, profiling, or when processing is based on legitimate interests.
If we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
To exercise any of these rights, please contact us at [email protected] or through our customer support channels. We will respond to your request within 30 days. You may also update certain account information directly through your account settings.
age138 uses cookies and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, login status, and other information to improve your browsing experience.
Most web browsers allow you to control cookies through settings. You can set your browser to block or delete cookies, but this may affect the functionality of the age138 Platform. For more information on managing cookies, visit your browser's help section.
The age138 Platform may contain links to third-party websites, services, or content (such as game providers or payment processors). This Privacy Policy applies only to information collected by age138. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
age138 strictly prohibits use of our Services by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a person under 21 years of age, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to age138 should contact us immediately at [email protected].
age138 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we make material changes, we will notify you by:
Your continued use of age138 Services after the effective date of the revised Privacy Policy constitutes acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Our customer support team is available in Indonesian and English and will respond to privacy inquiries within 48 hours.
At age138, protecting your personal information is a top priority. We are committed to transparency, security, and giving you control over your data. If you have any concerns about how your information is handled, please do not hesitate to contact our privacy team. We are here to help and will work to address your concerns promptly.
All data transmitted between your device and our servers is protected with bank-level 256-bit SSL encryption, ensuring your information remains secure.
We verify every account to prevent fraud, identity theft, and money laundering, ensuring a safe environment for all players.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with us.
Only authorized personnel have access to your personal information, and all access is logged and monitored for security.
We conduct periodic security assessments, penetration testing, and vulnerability scans to identify and fix potential risks.
Request access, correction, or deletion of your personal data at any time. We respect your rights and respond promptly.
Our dedicated privacy team is available to answer any questions about how we collect, use, and protect your personal information.